The hotel offers amenities for your comfortable stay and unforgettable experiences
Tranquil Oasis
“The lush gardens and serene surroundings created a peaceful retreat that truly exceeded my expectations.” view full review
Really good Cuisine
“Each dining venue offered a delectable array of dishes, making every meal a highlight of our stay!” view full review
Perfect Pool Experience
“The numerous pools in the resort allowed us to relax in comfort without feeling crowded at any moment.” view full review
Spotless Rooms
“Our room was impeccably clean and updated, providing the perfect sanctuary after a day of fun.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis
Golf course
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Room service
Car hire
Laundry
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
BBQ facilities
Spa & wellness centre
Steam room
Beauty treatment
Back massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Predio El Limonar Fraccion 2, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Predio El Limonar Fraccion 2, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
5.8
km
Calle Xcalacoco North of Playa del Carmen
Playa
880 m
Beach
Xcalacoco
610 m
Beach
Point Esmeralda
2.4
km
Golf Course
Grand Coral Golf Riviera Maya
1.0
km
Punta Bete
1.2
km
Beach
Grand Coral Beach Club
2.7
km
Beach
Punta Esmeralda Beach
2.5
km
Gallery
Galeria Luis Sottil
3.4
km
Golf Course
El Camaleon Golf Course
2.8
km
Carr Federal Mza 20 Lt 02
Go Natural Explorers
2.9
km
Calle 88 Norte
Playa Publica 88
3.3
km
Church of Guadalupe
3.6
km
Punta Venado
3.7
km
Gallery
Amate Gallery
3.4
km
28 de Julio Square
3.6
km
Playa del Carmen
Xca-Ha Park
3.6
km
Kingdom Hall of Jehovah's Witnesses
3.7
km
Cancun-Tulum Highway
Punta Venado Bike Park
3.8
km
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
4.1
km
Albatros
Martina Beach Club
4.3
km
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
4.2
km
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
4.4
km
Gallery
Tierra Huichol
4.5
km
Dive Sites
4.2
km
Beach
Shangri-la's Beach
4.4
km
Av.10 Manzana 144
The Union
4.4
km
Beach
Mamita's Beach Club
4.9
km
Shangri-la Caribe Beach Village Resort
4.5
km
Beach
Kool Beach Club
5.0
km
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
880 m
Beach
Xcalacoco
610 m
Golf Course
Grand Coral Golf Riviera Maya
1.0
km
Restaurants
La Marea
730 m
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coco's Cabanas
800 m
Punta Bete Mexico Xcalacoco
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
great location
imprecise booking match
challenging for taxis
6.8/10
Nice
Rooms
6.7
Location
7.7
Service
7.0
Dining
6.3
Guest reviews
6.8/10
based on 25 reviews
8.3
8.3/10 based on 212 reviews
Peter
United States,
April
2024
8.8/10
My stay at the hotel exceeded my expectations. The rooms were not only much bigger than I anticipated but also incredibly clean, making it the most beautiful room I have ever stayed in. However, I had trouble turning off the AC, and none of the staff seemed to know how to do it.
Rooms
9.0
The rooms were spacious and immaculately clean.
Service
10.0
The service at this hotel was outstanding. From the housekeepers to the front desk, every staff member provided amazing service throughout my stay.
Location
8.0
The hotel's location is impeccable, with beautifully maintained grounds and a lovely walkway through the jungle. However, accessing the sea was not as easy as I had hoped.
Dining
8.0
The dining experience was excellent with a variety of delicious options available. However, I wish there were more breakfast and dinner choices to cater to different preferences.
Facilities
9.0
The hotel offers a wide range of facilities for guests' convenience, including room service, car hire, and laundry services.
William
United States,
March
2024
5.0/10
My stay at the hotel had its ups and downs. While the location was stunning and the surroundings well maintained, some aspects left much to be desired. The room wasn't ready until two days later, and it seemed like it needed urgent renovation. Despite these drawbacks, the service was lacking courtesy.
Rooms
5.0
It took two days for my room to be ready, and it truly needed renovation.
Service
5.0
The service was very unpolite, and it was disappointing to encounter such attitudes during my stay.
Location
7.0
The location was superb, immaculately maintained, but there were some efforts to push additional purchases.
Dining
5.0
The dining experience was far from ideal every day, with limited options and subpar quality.
Facilities
5.0
Michael
United States,
May
2023
7.8/10
Upon arrival, the room exceeded my expectations with its spaciousness and cleanliness. The check-in process was smooth, but it didn't match our booking precisely. The hotel provided great service, especially in the bars and restaurants, with friendly and attentive staff catering to our needs. The beachfront location was amazing, although a bit hard for some taxi drivers to find. Dining options were a mix of incredible experiences at Flavors and a slightly disappointing French brasserie. Overall, the hotel was a wonderful stay with a few minor hiccups.
Rooms
8.0
The room was so much bigger than I expected and very clean.
Service
9.0
The service from all levels at the resort was excellent and fabulous, especially in bars and restaurants.
Location
8.0
The hotel's beachfront location was fantastic, offering a nice walkway through the jungle and close proximity to local wildlife. However, it was a bit challenging for some taxi drivers to locate.
Dining
7.0
The dining experience was a mix of incredible meals at Flavors and a less enjoyable time at the French brasserie.
Facilities
7.0
The resort's facilities were nice, although some areas needed better maintenance by the gardeners.